FAQ's

DELIVERY TIMES

All artwork takes aprox. 2 weeks to be delivered to you. Each print is printed on-demand when ordered, then signed by me, packaged and couriered off to you.

WHAT IS IT PRINTED ON

All these images are printed with a renowned commercial printing company here in New Zealand producing the finest quality museum and art gallery level images. They are printed on Hahneuműle photorag paper - a beautiful fine art water-colour type textured paper weighing 305gsm

HOW DO I DO WHEN MY ARRIVES

When you receive your print please leave it in the original packaging it arrives in to avoid the paper and image getting marks or creases on it. Then take it to your preferred framer to handle. 

HOW DO YOU SUGGEST I FRAME MY PRINT

I prefer using a simple white frame and mat that doesn't compete with the image. Choosing conservation glass will also help protect the image but is a little more expensive. If you find a print you love, frame it well so you can have it for a lifetime. Art is an definitely a personal investment so you want to look after it.

CAN YOU RECOMMEND A FRAMER

I have teamed up with Artmount & Framing Matters for framing so if you are in the Auckland area then please head to see them. Mention Phoeniix Images for 15% off the framing of your image:

 Armount and Framing Matters, 82 Newton Road, Eden Terrace, Auckland

09 309 2020

WHERE SHOULD I HANG MY PRINT

Ideally hang your print away from direct sunlight to protect the pigments in the inks from fading. This will increase the lifetime of your print.